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Reduced Sales Tax and Use Tax Assessments
Quite simply, fewer errors found translate into
significant bottom-line dollar savings when state audits do occur. In
addition, customers can also lower cash reserves in anticipation of
smaller resulting tax assessments and fines.
Reduced Labor Cost
Acquiring and managing sales and use tax exemption
certificates is tedious and time-consuming work, expecially so for
small and medium size businesses. Our customers spend less time at every step of the
exemption certificate acquisition, management and compliance process. ISSI improves productivity in the
following areas:
• Sales Tax exemption and use tax certificate acquisition.
• Exemption certificate verification and error correction.
• Audit preparation and defense.
• Security and confidentiality maintenance when handling
certificates and related customer data.
• Employee training on exemption certificate management processes.
Reduced Errors
No certificates are lost. Invalid information
is found, reported and corrected. No certificates go out of date.
Renewals are automatically requested. The complete and current state
of each tax certificate is controlled and highly visible with an
ISSI solution.
Reduce Risk
Our processes and products provide complete
transparency into the current and actual state of a customer’s
exemption certificate database. Consequently, customers know
precisely what their potential assessment liability could be and,
with ISSI’s help, proactively reduce that risk before an audit can
occur.
Increased Customer
Satisfaction / Retention
ISSI customers no longer need to bother their
clients for tax exemption certificates, corrections or renewals.
More time is spent on understanding and meeting client needs and
less time on administrative headaches.
Increased Revenue /
Sales
The ISSI solution smoothes out the sales cycle
so sales representatives can focus more strongly on meeting their
clients’ needs. As a result, ISSI customers find that their clients
enjoy a simpler, hassle-free sales relationship that means more
sales and larger sales.
Increased
Employee Morale / Satisfaction
Employees spend less time on the drudgery of
certificate management. No more searching through a sea of paper
files. No more nagging customers for certificates. ISSI relieves the
stress on employees thereby increasing their job satisfaction.
More competent sales
tax and use tax audit
response
Using ISSI solutions, customers present a more
competent and efficient response to auditors. Customers have a
strong command of their actual certificate compliance and project
that confidence with quicker, more accurate and more complete
responses to auditor requests for information.
More time to focus on
strategic business activities
Since employees are spending less time on
exemption certificate management and audit response, they can spend
more time on strategic tasks that grow the size and profitability of
their businesses.
Long-Term
Customer Base / Reputation of Quality
ISSI has established long-term relationships
with the majority of its customers based on an unswerving commitment
to deliver quality solutions. Our first customer is still a
customer.
Proven
Management Team and Experienced Staff
The management team has effectively led ISSI
through several challenging market cycles and growth periods. We
employ knowledgeable professionals that develop and execute
comprehensive, customer meaningful and complete content management
imaging solutions.
Strong
Relationships with Alliance Partners
ISSI has established long-term relationships
with many large players within the Tax industry. These business
alliance partners are so confident in ISSI solutions, they either
resell or refer those solutions into their own client base. They
know that ISSI’s solutions make THEM look good.
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